Search Support/My Child ID FAQ

In the event that the My Child ID™ is misplaced, can the information be accessed by anyone other than the owner?

Amber Support
posted this on June 11, 2010 14:58

No.  Without the password, no one can access the information.  In fact, 10 failed attempts to login will result in deletion of the data.  If you register you account online, you will have the ability to retrieve your password in the event you  forget it.  However, if your device is not register and you forget your password, there is no way to retrieve it; you will have to re-enter all the data on your My Child ID™.

 

The software My Child ID™ was designed using SHA 1, an encryption format designed by the National Security Agency (NSA).