The first year of online back-up and Private Alerting is included with your purchase.  If you decide to keep a back-up copy of your information online, you will be prompted 90 days, 60 days, 30 days and 10 days before your account expires, to renew your account.  There will be an annual charge of $9.99 to store and back-up your information online following the first free year of service.

Software updates for the version of software on your My Child ID™ are at no cost for the life of your device.  Each time you connect the My Child ID™ to your computer you will be prompted to download updates.  The AmberAlert.com Team is continually upgrading our software and we recommend you always select to download updated versions of the current version of your software.  Check the Settings menu on the My Child ID™ to see what version of the software you have.